LG tender box helpdesk:
Call Toll Free: 1800 779 027
Business hours are Monday to Friday 8:30am to 4:30pm QLD time
Contact Us is for technical help with the website. For example, issues with registering your business, retrieving password details via the forgotten password link or difficulties downloading or uploading tender documentation.
Contact Us is not for asking questions about the specification details of a tender: you must use the forum to ask these questions. The forum is found on the bottom of the Tender Details display page. Specific details such as account and business names are not published in the forum for other suppliers to view. When posting a question to the forum, do not include any business information (employee name or business name) in the content of the query. Council may publish the supplier query and Councils response for all to view.
Please note, tender submissions sent to the LG tender box support email account will not be accepted. Any tenders sent to this email address will be nonconforming. Please refer to the tender display page, or your tender documents for instructions on how to electronically submit your tender response.
Please note, registering on the LG tender box site allows you to sign into the site and download or upload tender documents and participate in tender forums. Registering with this site does not give you pre-qualified status with any of the councils or public sector entities that advertise their tenders on this site.
New Tender Email Notifications
Email notifications are provided as a secondary source of notification only for your convenience at no charge. Email notifications should never be used as your primary source of tender notification and does not replace the requirement for regular visits to the site.
Local Buy accepts no liability whatsoever for any losses, claims, damages, costs or expenses which may arise (whether directly or indirectly) as a result of or in connection with having incorrectly set up email notifications, email notifications not being received due to any technical issues or failure to otherwise be informed about, or to submit a response to, a request for tender (or other procurement process). You should not rely entirely on email notifications. It is your responsibility to check the site regularly for any requests for tenders you may have missed that might be applicable to your business.